What does “ski rental delivery” actually mean?

Black Tie Ski Rentals is a full service mobile ski and snowboard shop. Ski rental delivery removes the hassle out of having to go to the traditional ski shop to pick up your equipment. Having your rental equipment delivered puts you in charge because you pick your preferred time and place of the delivery. Using Black Tie Ski Rentals is the most convenient way to rent ski and snowboard equipment. After taking your reservation we hand select all of your equipment; we deliver and fit your equipment in the comfort of your own living room of your vacation accommodations in Winter Park and throughout the entire Fraser Valley, including Granby Ranch.

How do I make a reservation?

There are 3 easy ways to make a ski rental reservation with Black Tie:

1. Online – where our state-of-the-art reservation system is both easy to use and secure.
2. Call our Winter Park location directly and let one of our professional staff walk you through the process.
3. Email – you can call or email us and we will send you the form. Just fill it out and fax it back.

What hours are you open?

For your added convenience, we are open early (7:30am) and close late (10:00pm) seven days a week during the ski season. We understand that traveling to Winter Park can be difficult and unpredictable. If you are experiencing delays or need to make special arrangements please call the Winter Park office at 970-722-7722 and we will do our best to accommodate you.

Where are you located?

Because we are a 100% delivery service we are everywhere you are. We bring a full service ski and snowboard shop to you in Winter Park, Fraser, Tabernash and Granby. Check out our locations page for a full listing of the branches and resorts we service.

Do I have to pay for delivery?

No, the delivery, custom fitting, and outstanding customer service are free!

How do you select my equipment?

Our state-of-the-art reservation system and our professionally trained rental technicians use the information you provide to select the best possible equipment to suit your needs and the current conditions. If by chance the boot or ski is not suitable, we carry a full back stock in our vans that are parked right outside.

What happens if the boot you bring doesn’t fit?

No worries! We have a full back stock of boots in our van so we just run to the van to select a new boot.

What if I have a problem with my equipment?

In the rare event that something happens with your equipment we are just a phone call away. Our rental techs can meet you in no time at the ski base area or back at your accommodation with a replacement and will get you back on the slopes in a flash. This is our Slope Side service Guarantee!

Do you accept tips?

Yes. Although staff is paid an hourly wage, tips are always appreciated to reflect an exceptional job on the part of your ski rental delivery rental technician.

What packages do you carry?

At Black Tie, we carry equipment for all levels of skiers and riders. For more information, please check out our ski and snowboard packages.

Individually owned and operated?

To make sure each and every guest receives the highest levels of service and personal attention, all of Black Tie Ski Rentals locations are locally owned and operated. Chances are the owner is the one fitting your boots!

Do you rent helmets?

Yes, we rent Giro and K2 helmets for all ages and sizes. They are safe, warm, and stylish and you can request them when making your reservation.

Do you have rental clothing available?

Yes, we have rental jackets and bibs available for adults in sizes S-XXL and for children in sizes S-L.

What does the Damage Waiver cover?

The optional damage waiver covers damage to equipment caused by normal wear and tear incurred while skiing or snowboarding. It does NOT cover damage due to NEGLIGENCE, THEFT, OR LOSS. If you are skiing on our premium/performance package we strongly recommend selecting the damage waiver. Examples of negligence: melting your boots in front of a heating element; skiing on areas not properly covered with snow; skiing out of bounds.

How many people do I need for a group?

Groups consist of at least 15 people. Please contact the Winter Park office directly to discuss any group discounts that may be applicable.

What if I have my own boots?

If you have your own boots, you can deduct $4 per day from the cost of your package. Please specify when making your reservation that you have your own boots and select a “ski only” package.

Do you tune your equipment?

All Black Tie Ski Rentals locations utilize the latest in tuning technologies to maintain our equipment. We are committed to tuning each piece of equipment as it returns to suit the prevailing conditions.

Do you own all of your ski and snowboard rental equipment?

Yes. We own all of our equipment.

Is skiing or snowboarding dangerous?

There is always a danger of injury when playing sports. However, if you ski on terrain that compliments your abilities and adhere to some basic safety measures (know the code campaign), skiing can be fun and rewarding. All of our ski equipment is tested to ensure release settings are operating within range.

I haven’t skied in years. Is equipment different now?

Ski equipment has evolved and change greatly over the years. New technology, materials, and concepts have made skiing easier and more fun than ever before. Traditional skis were straight. In order to make a turn, you would have to “load up” the ski and force it to bend. With shaped skis (wide in the tip, narrow in the waist, and wide in the tail), turning is much easier. Plus, there’s no need for really long skis anymore!

What are rockered skis?

Rockered, or “early rise”, skis have a lifted shovel in the tip. This prevents the tip of the ski from diving or catching in the snow, allowing for smoother turns and proper flotation in the deepest snow.